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Covid-19 Update

By Kia New Zealand Sep 8th 2021

Covid-19 Update

Update from Kia New Zealand Ltd.

The health and wellbeing of our customers, dealerships and staff continues to be our priority.

Auckland
Kia dealerships in Auckland remain closed under Level 4 lockdown restrictions, until further notice. Dealership staff are available via email if you have any questions - you can find dealership contact details here.

Rest of New Zealand
Kia dealerships throughout the rest of New Zealand are open at Level 2 for contactless vehicle sales and servicing. Stringent hygiene and cleaning practices are in place to ensure everyone's safety. Dealership staff are also available via email if you have any questions - you can find dealership contact details here.

Warranty & Vehicle Servicing
If your vehicle is unable to be serviced due to Covid-19 restrictions, your vehicle warranty will not be affected, provided servicing is carried out as soon as practically possible. Please contact your Kia dealer directly if you have any questions.

Alternatively, you can contact Kia New Zealand support staff at info@kia.co.nz 

We will provide updates as they become available. We appreciate your patience and understanding at this time.

Tags: Covid-19

Kia New Zealand

Delays for new vehicle arrivals

There is currently a worldwide shortage of the key electronic components required in many parts of a new vehicle. Without these components (called “semi-conductors”) the assembly of a new vehicle can be delayed, or in some cases can be impossible. Kia NZ is working closely with Kia Corporation to optimise NZ Kia production however delays are currently being experienced for NZ Kia customers.

Depending on the model and specification, delays can range from six weeks to six months plus. Your Kia dealer can advise you of the expected lead time for your specific vehicle. If you would like to contact us please click here. We would like to thank all of our customers for their support and patience during this time.