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Kia Connect Over-The-Air (OTA)

Your digital co-pilot

Kia Connect offers you a wide range of digital features and services to enhance your day-to-day mobility before, during, and after your trip.

Discover intelligent remote control functions as well as innovative in-car services designed to make driving your Kia even more comfortable and turn every journey into an experience.

Key features*

Elevate your experience with a wide range of connect services.

Charging & Service Station Locations

Save time and find the nearest service stations for refueling, or available charging stations with compatible connector types specific to your vehicle. All in real time. 

Remote climate control

Through the Kia Connect App, you can remotely activate, set and schedule climate control before you get in the car, so it's just right when you get in.*

*BEVs can access this via the home page shortcut; ICE/HEVs by starting the engine and setting climate on the control page.

Remote lock

Never again leave your car unlocked – or yourself locked out of your car. With the Kia Connect App, you can remotely lock and unlock your Kia from anywhere with a simple tap.

Synchronise Destinations

Plan your trip by searching an address on the Map page of the app and if your car is equipped with Satellite Navigation send it straight to your vehicle.*

*Only available on vehicles with Built in Satellite Navigation

 

Vehicle tracking

Always know where your car is parked, even if you didn’t park it yourself. And if you need, the Kia Connect App can walk you to it using augmented reality guidance.

Vehicle status

Vehicle status offers a comprehensive report on your car including whether the doors/boot/bonnet are open or closed, fuel or battery charge and other vital diagnostic information before you start your journey.

Valet parking mode

Activate this mode before handing your vehicle over to someone and it will let you monitor the vehicle’s location, driving time, distance and top speed using the Kia Connect App. With Geo-fence alerts it will even alert you when the vehicle strays outside of pre-set limits of geographical areas.

Local POI search

Search for the closest coffee shops or stay informed with the weather not only in the local area, but also enroute and at your destination.*

*Only available on vehicles fitted with a Built in Satellite Navigation System.

Emergency call

In case of an accident where the airbag is deployed, this feature will automatically contact the Kia Connect 24/7 call centre for your safety. The dedicated SOS button allows you to call the centre yourself if necessary.

Kia Connect app -
Control in the palm of your hands

Take advantage of innovative features before you even hit the road. Synchronise destinations, check the vehicle status, control certain vehicle functions and much more with the Kia Connect app. Download now from the app store.

Download on the App Store Android app on Google Play

Free for 5 years

Enjoy complimentary Kia Connect services for up to 5 years from the warranty start date on applicable models.
All features. All services. Fully transferrable. 

Kia Connect availability

See the full range of Kia vehicles available with Kia Connect.

EV5

Available on all grades.

View EV5

EV3

Available on all grades.

View EV3

Owner's Manual & Help Guides

BEV's Owner's Manual Download

Download guide

ICE/HEV Owner's Manual Download

Download guide

Frequently Asked Questions

What is Kia Connect and how does it work?

Kia Connect refers to connectivity services in the car which provides owners with features such as turning on the ignition remotely and the location of your vehicle, or information including live traffic, and weather forecasts. Kia Connect is fitted with a modem and SIM card and relies on data from a mobile network. Additional functionalities are being added to Kia Connect over time.

Which mobile network provides data? Do I have a choice of mobile network provider?

Kia partners with Singtel, the parent company of Optus, to provide built in SIM cards and mobile data. Kia Connect coverage is linked to the Spark network.

What does the system cost to access?

Kia Connect is offered to all Kia customers for free for five years, in line with Kia's five-year warranty.

Is Kia Connect available in locations with limited or no network connectivity?

Kia Connect is only available when the car is in a good network zone. A working data connection is required to receive information on the phone.

How do I register/enrol for Kia Connect?

You can register for Kia Connect by either the vehicle infotainment system or through our app which can be found in the App Store or Play Store.

How do I unsubscribe from Kia Connect?

You can unsubscribe via the deactivate button through the vehicle infotainment system or the Kia Connect mobile app.

How can I know if my car has Connected services?

If your car is equipped with Kia Connect, you can find the Kia Connect option through the car infotainment screen to activate it.

Will Kia Connect give me advance notice of any important changes to the Privacy Policy or Terms of Service?

Yes, Kia Connect will share details of any important changes with Kia Connect users before the changes will be applied.

What do the buttons located on the overhead console do?

1. The left button is used for setting a destination via Voice Recognition.
2. The red, second button from the left is the SOS button used in the event of a breakdown or emergency

Why does my car take long to start after giving a remote engine start command?

It might take long for your vehicle to remotely start sometimes. To avoid battery drainage, when the vehicle engine is not running the vehicle is in a state of "sleep". Therefore, when an Engine Start command is given, a “wake up" message is sent to the vehicle and it takes a little time for the vehicle to boot up and acknowledge the Engine Start command.

I am having trouble using Kia Connect. Who can I contact?

For technical assistance please contact your nearest Kia dealer. For support with enabling Kia Connect on your vehicle, please contact Kia NZ on (09) 573 6070.

If my vehicle does not have the built-in Kia Connect Service, is there any way to upgrade my vehicle?

The built-in Kia Connect Modem cannot be retrofitted.

What happens after the factory coverage period expires?

You may use the Kia Connect Services after you have activated Kia Connect and for a maximum period of five years or until the vehicle is five years old (whichever occurs first) beginning from the date of first registration of the new vehicle (“Complimentary Period”).

At the end of the Complimentary Period, we will notify you of the terms of your subscription (including fees and payment options) for your continued use of the Kia Connect Services.

If you notify us that you do not wish to continue to use the Kia Connect Services or fail to pay the relevant subscription fees on their due date at the end of your Complimentary Period, we have the right to turn off your access to the Kia Connect Services via your Kia Connect Device.

Disclaimer

Available for EV5, EV4, EV3, Sportage and Tasman only. 

All information is based on data available at the time of publication. More Kia models will be available with the Kia Connect function. This information is subject to change without notice. Please consult your nearest Kia dealer for the latest information.